Practice Managers

The Practice has two managers, Paula and Maureen, who ensure the efficient running of the practice.

Paula and Maureen are able to help you with any administrative or non medical aspects of your health care. They would also welcome comments about the service provided. Provision of a first rate service to patients is our high priority. Comments can be addressed to them in writing, by telephone or e-mail.

They are responsible for overseeing the QOF (the Quality and Outcomes Framework). QOF is a component of the General Medical Services contract for GP Surgeries.

Whilst they have a shared role, they also have individual responsibilities:

Paula Craigie paula.craigie nhs.net	Maureen Firth maureen.firth nhs.net
Wednesday – Friday  8.30 – 4.30	Monday – Thursday 8.30 – 4.30 Friday 8.30 – 12.30
Finances Complaints Officer Line Management for Practice Nurses GP Registrars/Medical Students	IT NHS 24 GP Rota Line management of administrative staff